Privacy Policy

Last updated: June 2025

UmrahMove, a brand of Country Club Travel & Tour Private Limited ("we", "us", "our"), is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you use our website and services.

1. Information We Collect

We collect the following types of information:

Personal identification information: Name, email address, phone number.
Booking details: Pickup/drop-off locations, travel dates, passenger count, flight number, special requests.
Payment information: Processed securely through PayPro. We do not store full card details on our servers.
Usage data: Pages visited, browser type, IP address (collected via analytics tools like Google Analytics).

2. How We Use Your Information

To process and confirm your bookings.
To contact you regarding your booking (confirmation, driver details, updates).
To send service-related communications and respond to inquiries.
To improve our website and services through analytics.
To comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Data Storage & Security

Your data is stored securely on cloud servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

Payment transactions are processed by PayPro, a PCI-DSS compliant payment gateway. We do not store full payment card details.

4. Sharing Your Information

We may share your information with:

Drivers and operations staff – to fulfill your booking.
PayPro – our payment processor.
Legal authorities – if required by law.

5. Cookies

Our website uses cookies to improve your browsing experience and gather analytics data (e.g., Google Analytics). You can disable cookies in your browser settings, though this may affect some website functionality.

6. Your Rights

Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal retention requirements).

To exercise these rights, email us at info@umrahmove.com.

7. Contact

Country Club Travel & Tour Private Limited (UmrahMove)

Suite# 37, 3rd Floor, RJ Mall, Main Rashid Minhas Rd, Gulistan-e-Johar, Karachi, Pakistan

Email: info@umrahmove.com

WhatsApp: +92 312 1444417